Privacy Policy

Welcome to Belliora, your trusted destination for premium perfumes and fragrances. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in compliance with Indian data protection laws, including the Information Technology Act, 2000 and its applicable rules.

By using our website ("website link add”), you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, phone number, billing/shipping address, email address, and date of birth.

  • Payment Information: Processed securely by third-party gateways (we do not store your card, UPI, or banking details).

  • Order History: Products purchased, delivery details, and transaction records.

  • User Content: Reviews, ratings, and other content submitted on our website.

  • Technical & Non-Personal Data: Device type, IP address, browser details, cookies, access times, and analytics data.


2. How We Use Your Information

Your data may be used for:

  • Processing and delivering your perfume orders securely.

  • Communicating about orders, inquiries, or support requests.

  • Sending newsletters, product updates, and promotional offers (with opt-out option).

  • Enhancing customer support and service quality.

  • Improving website performance and personalization.

  • Complying with applicable laws and regulations.


3. Payment Information

All payments on Belliora are processed via trusted third-party gateways (e.g., Razorpay, PayU).

  • We do not store credit/debit card details, UPI IDs, or banking information.


4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share limited information with:

  • Service Providers: Delivery partners, payment gateways, IT & support services.

  • Legal Authorities: If required by law, regulation, or government request.

  • Business Transfers: In case of a merger, acquisition, or restructuring.


5. Data Security

We adopt industry-standard practices to safeguard your information from unauthorized access, misuse, or disclosure.
However, no system is 100% secure, and we cannot guarantee absolute protection.


6. Your Rights & Choices

You have the right to:

  • Access & Update your personal data via account settings.

  • Request Deletion of your personal data by contacting us.

  • Opt-Out from promotional communications anytime through unsubscribe links or account preferences.


7. Cookies & Tracking

We use cookies and similar technologies (like web beacons) to:

  • Remember your preferences and shopping cart.

  • Track user behavior for analytics and improvements.

  • Provide relevant promotions and offers.

You may disable cookies in your browser, but some site features may not function properly.


 

8. Third-Party Links

Our website may link to external websites. Belliora is not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing your information.


9. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from children. If such data is found, it will be deleted immediately.


10. Special Events, Contests & Surveys

Participation in contests, giveaways, or surveys is voluntary. Data collected during such events will be handled as per this Privacy Policy.


11. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be notified on our website. Previous versions will be archived and available upon request.


12. Contact Us

For questions, feedback, or concerns, please reach out:

Belliora – Luxury in Every Scent
📍 Address: F-7, Jamia Nagar, Okhla, New Delhi, Delhi, 110025
📞 +91 84482 62099
📧 support@belliora.com